Covid-19 Protocol

The Village at Germantown follows guidelines of the CDC, CMS, State of Tennessee and Shelby County Health Department in determining health and safety precautions to be followed here.  Operating procedures at The Village are designed after consideration of such guidelines, as well as of COVID-19 conditions in Shelby County and at The Village.  Current conditions and operating procedures are as follows:

COVID-19 Vaccinations

99.6% of residents in Independent Living, Assisted Living, Memory Care and Long-Term Care are fully vaccinated (two weeks following the second dose).  Nearly all residents who are eligible for a booster shot have received it.  Most patients coming to The Village for short-term rehabilitation services have also been vaccinated. 

It is mandatory that all associates at The Village be vaccinated and boosted, unless there is a verifiable medical or religious exemption.  Currently, all qualifying associates are fully vaccinated and boosted.  Newly hired associates must have had at least the first dose of the vaccine, and follow a schedule for receiving the second dose and booster, if applicable, and becoming fully vaccinated.

Testing for COVID-19

We test associates and residents periodically in accordance with regulatory guidelines and the status of the COVID pandemic within Shelby County and at The Village.  The frequency of testing may be modified as warranted based on COVID-19 conditions in Shelby County and at The Village. 

Masks and Social Distancing

Currently, masks are not required of residents, visitors and staff in Independent Living areas.   

Health Care (Skilled Nursing, Assisted Living and Memory Care) residents who are fully vaccinated are not required to wear masks unless unvaccinated residents are present.  Masks are required of visitors and staff in the Health Care areas.

Quarantine Requirements

Residents and patients returning to The Village’s Health Care Center and patients admitted directly from the hospital are not required to quarantine if they have been fully vaccinated.  Health and symptoms are monitored for fourteen days after returning to The Village.  Those coming to The Village from the hospital who are not fully vaccinated must quarantine for up to ten days.


All Independent Living dining venues are open for residents and their guests.  Masks are not required.  Visitors are not allowed in dining venues of the Health Care Center.


All staff are screened and their temperature checked upon entry to The Village. 

Independent Living residents may receive visitors in their homes, dining venues and public areas of Independent Living.  Visitors are screened upon entering The Village.  Residents are not required to be screened upon returning to The Village.

Visitors to Skilled Nursing, Assisted Living and Memory Care are permitted in accordance with regulatory guidelines.  No appointments are required and there are no set visiting hours.  Outdoor visitation is preferred, in accordance with CMS’ best practices, but may also occur indoors.  In most instances, visits may take place in the resident’s apartment or room if the resident has been fully vaccinated. 

Residents and their families have been provided guidelines for visitation.

Activities and Events

Most activities, events and fitness classes have resumed at full capacity. 

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Our goal at The Village at Germantown is to provide you with a lifetime home, a wonderful address where you can truly have the time of your life. Here, you can follow a seamless path of wellness incorporating physical fitness, nutrition, and social integration – essential components for successful aging.

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