Covid-19 Protocol 

November 18, 2020

Limited visitation is allowed for Independent Living residents at The Village at Germantown.  Residents and families have been given the visitation guidelines and instructions on how to set up an appointment for a visit.  Visitation may be suspended as needed based on regulatory guidelines and COVID conditions in Shelby County and at The Village.  In accordance with regulations of the Tennessee Department of Health, visitation is currently not allowed in the Skilled Nursing or Assisted Living sections of The Village.

Since March, 25 Healthcare residents have tested positive for COVID-19.  Five passed away and 14 are believed to have recovered.  This includes both long-term residents and short-term patients who are admitted for rehabilitation purposes.  All newly admitted patients must quarantine for fourteen days to ensure they do not have COVID before transferring to other areas of The Village.  Eleven Independent Living residents have tested positive, all of whom have recovered.  Also since March, 52 employee associates have tested positive.  Of those 47 have recovered and five are quarantined at home while recovering. 

Employees who work in the Healthcare areas and all Healthcare residents are tested twice weekly.  Employees who do not work in the Healthcare areas are tested weekly.  Other residents are tested as needed.  Contact tracing is performed on those who test positive.  Any residents or employees who may have been sufficiently exposed to the coronavirus are informed, quarantined and tested as appropriate.  

Unless we contact our residents and their families, we have no reason to believe they have been exposed to the virus.  We will immediately notify a resident, their family and our associates of any possible exposure to COVID if and when we become aware of it. 

Guidelines and restrictions intended to prevent the entry of the coronavirus into The Village include precautions that impact the families and friends of our residents.  Among others, employees, contractors, vendors and all who desire entry to The Village are screened with a series of questions about possible exposure to, or symptoms of, COVID-19.  We also check their temperature.  Anyone who fails any portion of the screening is denied entry.

Thank you for your cooperation and understanding as we work to do all we can to protect the health, wellness and safety of our residents and associates. 

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Our goal at The Village at Germantown is to provide you with a lifetime home, a wonderful address where you can truly have the time of your life. Here, you can follow a seamless path of wellness incorporating physical fitness, nutrition, and social integration – essential components for successful aging.

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