Covid-19 Protocol

The Village at Germantown follows guidelines of the CDC, CMS, State of Tennessee and Shelby County Health Department as the minimum degree of health and safety precautions followed here.  Under such guidelines, as well as in consideration of significantly improved COVID-19 conditions in Shelby County and at The Village, we have been able to take significant strides in the reopening of The Village.  Current conditions and operating procedures are as follows:

COVID-19 Vaccinations

Nearly every resident in Independent Living, Assisted Living, Memory Care and Long-Term Care has received at least one dose of the vaccine and all but a couple are now fully vaccinated (two weeks following the second dose).  Approximately 99.6% of all Village residents (other than those here for short-term stays for therapeutic reasons) will be fully vaccinated. 

Testing for COVID-19

We test staff, contractors and Health Care residents on a regular basis.  Such testing has been being conducted on a weekly or semi-weekly basis, though less frequent testing may be allowed and implemented depending on COVID-19 conditions in Shelby County and at The Village. 

Masks and Social Distancing

In accordance with guidelines of federal, state and local agencies, residents may decline to wear masks in small social gatherings in their homes.  Masks and social distancing is required of residents and staff in common areas.  Masks must be worn into dining rooms but may be removed when dining.

Quarantine Requirements

Residents returning to The Village and patients admitted directly from the hospital are not required to quarantine if they have been fully vaccinated.  Health and symptoms should be monitored for fourteen days after return to The Village.  Those coming to The Village from the hospital who are not fully vaccinated must quarantine for fourteen days.


The Monarch Dining Room and The Bistro Café are open for dining.  The Polo Lounge has not yet reopened.  Meals are still being delivered to residents’ homes upon request.  At this time, visitors are not allowed in dining venues due to limited seating capacity under local regulations. 


All staff and visitors are screened and their temperature checked upon entry to The Village. 

Independent Living residents may receive visitors in their homes.  Visitors are not permitted in common areas except to go to and from residents’ apartments.  Overnight visitation is currently not permitted. 

Visitors to Skilled Nursing, Assisted Living and Memory Care are permitted in accordance with regulatory guidelines.  Appointments are required.  Outdoor visitation is preferred, in accordance with CMS’ best practices, but may also occur indoors.  In most instances, visits may take place in the resident’s apartment or room if the resident has been fully vaccinated. 

Residents and their families have been provided guidelines for visitation, as well as instructions for obtaining an appointment for visitation in Health Care areas.

Activities and Events

Most activities, events and fitness classes have resumed, including the use of outside entertainers and fitness instructors.  All events are held safely, including requiring face masks while at events, maintaining seats at least six feet apart and requiring even greater distances between the entertainers and residents.  Attendance at all events is limited to the number of residents who can fit safely in the room or auditorium while maintaining social distancing.

The theater has not yet reopened.  Movies are shown in the auditorium and/or on the in-house TV channel.  Most events may also be viewed on the in-house TV channel or on internet livestream. 

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Our goal at The Village at Germantown is to provide you with a lifetime home, a wonderful address where you can truly have the time of your life. Here, you can follow a seamless path of wellness incorporating physical fitness, nutrition, and social integration – essential components for successful aging.

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