Covid-19 Protocol

The Village at Germantown follows guidelines of the CDC, CMS, State of Tennessee and Shelby County Health Department in determining health and safety precautions to be followed here.  Operating procedures at The Village are designed after consideration of such guidelines, as well as of COVID-19 conditions in Shelby County and at The Village.  Current conditions and operating procedures are as follows:

COVID-19 Vaccinations

99.6% of residents in Independent Living, Assisted Living, Memory Care and Long-Term Care are fully vaccinated (two weeks following the second dose).  Most patients coming to The Village for short-term rehabilitation services have also been vaccinated. 

It is mandatory that all associates at The Village be vaccinated, unless there is a verifiable medical or religious exemption.  Currently, all qualifying associates are fully vaccinated.  Newly hired associates must have had at least the first dose of the vaccine, and follow a schedule for receiving the second dose, if applicable, and becoming fully vaccinated.

Testing for COVID-19

We test associates and residents periodically in accordance with regulatory guidelines and the status of the COVID pandemic within Shelby County and at The Village.  The frequency of testing may be modified as warranted based on COVID-19 conditions in Shelby County and at The Village. 

Masks and Social Distancing

Residents must wear masks in indoor Independent Living public areas.  Staff must wear masks while in residential living units or indoor public areas of Independent Living.  Visitors must also wear masks while in public areas of Independent Living. 

Health Care residents who are fully vaccinated are not required to wear masks unless unvaccinated residents are present.    We generally have residents wear masks when in the corridors and in certain activities when social distancing is not possible.  Masks are required of visitors and staff in the Health Care areas.

Quarantine Requirements

Residents returning to The Village and patients admitted directly from the hospital are not required to quarantine if they have been fully vaccinated.  Health and symptoms are monitored for fourteen days after returning to The Village.  Those coming to The Village from the hospital who are not fully vaccinated must quarantine for up to fourteen days.


All dining venues are open for residents and their guests.  Both residents and visitors must wear masks until they are seated at a table, and again when they leave the table. 


All staff are screened and their temperature checked upon entry to The Village. 

Independent Living residents may receive visitors in their homes.  Visitors are not required to be screened upon entering The Village. 

Visitors to Skilled Nursing, Assisted Living and Memory Care are permitted in accordance with regulatory guidelines.  When visitation is allowed, appointments are required in short-term rehab and long-term care.  When visitation is allowed in Assisted Living and Memory Care, no appointments for visitation are required, but visiting hours are limited to 10:00 a.m. to 6:00 p.m.  Outdoor visitation is preferred, in accordance with CMS’ best practices, but may also occur indoors.  In most instances, visits may take place in the resident’s apartment or room if the resident has been fully vaccinated. 

Residents and their families have been provided guidelines for visitation, as well as instructions for obtaining an appointment for visitation in Health Care areas.  Residents and families are also notified when visitation is allowed and not allowed.

Activities and Events

Most activities, events and fitness classes have resumed. 

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Our goal at The Village at Germantown is to provide you with a lifetime home, a wonderful address where you can truly have the time of your life. Here, you can follow a seamless path of wellness incorporating physical fitness, nutrition, and social integration – essential components for successful aging.

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